Privacy Policy

PRIVACY POLICY

This policy sets out how Timely Travel uses and protects any information that you give to us, when booking with us.

We are committed to the safeguarding of your information and respect your privacy. Accordingly, we do not sell, rent or loan any information regarding our customers to any third party except when this is necessary to provide you with our service. In such cases any data shared is protected by the policies and regulations explained in this document.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01.01.2020

The 'General Data Protection Regulation' (GDPR) came into effect on 25th May 2018 and applies to any organisation who stores or processes personal data of EU residents. It updates and replaces the 1995 European Data Protection Directive.

When you use Timely travel, we will store your personal information on our computer system. To comply with GDPR requirements:

• We May collect and process the following information:
  • Name, contact information (including mobile number and email address)
  • Any data entered on our website
• What we do with the information we gather:
  • We use the above information to provide you with our Private Hire services
  • We will use the information to keep you updated on the progress of your bookings
• Timely Travel will keep your data safe and comply with the GDPR:
  • Keeping an inventory of all the personal data we store and ensuring we only collect data that is required to operate our business.
  • Regularly reviewing our Data Protection Policies.
  • Ensuring we are up to date with our procedures and regulations so that everyone knows how to protect your data and what to do in the unlikely event of a data breach.
  • Running regular security scans on our network.
  • Daily virus scans of all computers with up to date anti-virus software.

The GDPR has extended consumers right of access to their data, as well as the removal / deletion of records where they are no longer needed. There are however some legal limitations placed on us that could limit our ability to comply with your request. These include our requirement as a Licenced Booking Office that we store records or our obligation as a company to store financial records for 6 years from the end of the last company financial year they relate to.

If you have any questions please contact us.